Life and its General Nonsense

Open Letter to Telkom Orange

Posted by: Ciiku on: March 15, 2011

source: fortysouth dot com

The powers that be at Telkom Orange,

You have really began to suck. Much like Safaricom. I don’t know what the problem is but today, you got to my last nerves. I can’t access the portal for Internet and you charged me for calls between 10 a.m and 5 p.m. even though I am subscribed to that tarriff where calls are free between this time. And when I called customer service, I had to endure that silly woman who does the prompts in the fake accent and a customer service guy who seemed irritated that I had called in. WHAT IS UP WITH THAT?

With the way we have so much choice in Kenya right now, I would advise you to STEP IT UP! You have one week before I buy an Airtel modem!

Regards,

Ciiku

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